Thank you for choosing SpikeDogCollars.com for your pet’s collar needs. We are committed to providing high-quality products and ensuring your satisfaction with your purchase. Please review the terms of our warranty policy below:
Coverage:
- SpikeDogCollars.com offers a 24-month warranty on all collars purchased directly from our website. This warranty covers manufacturing defects and faulty materials under normal use by the original purchaser.
Terms and Conditions:
- The warranty is valid for 24 months from the date of purchase by the original purchaser.
- To be eligible for warranty service, the collar must have been purchased directly from SpikeDogCollars.com.
- The warranty is non-transferable and applies only to the original purchaser.
- This warranty does not cover damage caused by misuse, accidents, improper care, alterations, or unauthorized repairs.
- SpikeDogCollars.com reserves the right to determine whether a defect is covered under warranty.
- If a defect covered by this warranty is found, SpikeDogCollars.com will, at its discretion, repair or replace the defective collar with a comparable product.
- This warranty is limited to the repair or replacement of the collar and does not cover any consequential or incidental damages.
How to Make a Warranty Claim:
- To make a warranty claim, please contact SpikeDogCollars.com customer service at service@spikedogcollars.com with proof of purchase.
- Our customer service team will guide you through the warranty claim process and provide instructions for returning the defective collar if necessary.
Disclaimer:
- SpikeDogCollars.com reserves the right to modify or terminate this warranty policy at any time without prior notice.
- This warranty is in addition to any rights provided by applicable law and does not affect your statutory rights as a consumer.
Thank you for choosing SpikeDogCollars.com. If you have any questions or concerns about our warranty policy, please don’t hesitate to contact us.